Pallet Depots USA respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website and placing an order, you agree to the practices described below.
Information we collect
We collect information you provide directly, such as your name, email address, phone number, shipping and billing address, and order details when you contact us or make a purchase. We may also collect limited technical information automatically, such as your IP address, browser type, and pages visited, through cookies and similar technologies that help our website function and improve.
How we use your information
We use your information to process and ship your orders, arrange freight and LTL delivery, respond to your questions, send order updates, and improve our products and services. If you opt in, we may send occasional emails about new pallet categories, truckload availability, or promotions. You can unsubscribe from marketing messages at any time.
How we share information
We do not sell your personal information. We share it only with the service providers who help us run our business, such as freight carriers, payment processors, and email or hosting providers, and only to the extent needed to complete your order or operate the site. We may also disclose information if required by law or to protect our rights and the safety of our customers.
Data security
We use reasonable administrative and technical safeguards to protect your information. Payment transactions are handled through secure, encrypted checkout providers. While no method of transmission over the internet is completely secure, we work to keep your data protected against unauthorized access.
Cookies
Our website uses cookies to remember your preferences, keep your cart working, and understand how visitors use the site. You can adjust your browser settings to refuse cookies, though some features of the site may not work properly if you do.
Your choices and contact
You may request access to, correction of, or deletion of your personal information by emailing us. If you have any questions about this Privacy Policy or how we handle your data, contact Pallet Depots USA at info@palletsourcehub.com. We may update this policy from time to time, and the current version will always be posted on this page.